Survey of PBGC Contracting Officers’ Representatives (SR-2022-05), issued January 10, 2022
This memorandum report presents the results of our survey of PBGC Contracting Officers’ Representatives (CORs). We obtained their views of PBGC contract administration and related areas. The survey had positive results overall; however, respondents identified some areas for improvement. The majority of CORs responding to the survey had six or more years of experience and were mid- to senior-level employees. Most respondents agreed with statements regarding having enough time for COR duties, receiving adequate training, and other areas. Respondents also indicated they were knowledgeable about various areas related to their COR duties, such as reviewing contractors’ invoices. One potential area for improvement is the timeliness of the source selection process. In addition, turnover among Contracting Officers (COs) was the most common response to an open-ended question regarding challenges facing CORs.